The Southwest Rap
Rapper's Delight Have you seen the Southwest Rap video? It's a YouTube sensation that features energetic flight attendant David Holmes, who puts his own spin on the pre-flight instructions that attendants give to passengers before every flight. The video went viral about a year ago and it demonstrates Southwest's unique take on customer service — the airline encourages its flight attendants to be creative in their work and to have fun at their job. I love the Southwest Rap. I think it shows how much fun Southwest is as an airline, and it makes me want to be a part of that fun during my next flight. That's a Rap I think Southwest should capitalize on the video's popularity by holding a Southwest Rap Video Contest. Southwest should ask people to submit their own Southwest Rap to the company's YouTube channel . Video submissions could be about how much people love Southwest or their favorite places to fly with Southwest. The topic would be open to interpretation.